Policy

Thanks for choosing Mintha! We want you to be happy with your purchase. If you're not, no worries, we're here to help.

Returns

Since our products are consumable, we do not accept returns. However, we offer a satisfaction guarantee and will provide a refund if you are not completely satisfied with your purchase.

Refunds

How It Works:

• If you are not satisfied with your product, contact us within 15 days of your purchase.
• Provide the following information in your email:
• Description of the product
• Reason of the return
• Best by date
• Lot number (next to the best by date)
• Online order number 
• Any photos of the product and packaging
• We will review your request and, if approved, process a refund through your original payment method. It might take a few business days to show up on your statement, depending on your bank.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us right away with details of the product and the issue. We'll arrange for a replacement or a refund, whichever you prefer.

Issue with Your Order

If there's a problem with your order, hold on to the product and wait to hear back from us. Send us an email with the details mentioned above, and we'll sort it out for you.

Contact Us

If you have any questions about how to get a refund, contact our customer service team:

info@mintha.io